At M&F Oriental, we are committed to ensuring the authenticity of every pre-owned luxury bag we sell. Our comprehensive authentication process guarantees that you can shop with confidence, knowing you are receiving genuine luxury items. Here’s how we ensure authenticity:
Thorough Inspection: Every item undergoes an in-person, detailed inspection by our team of highly skilled authentication experts. We meticulously examine brand-specific characteristics, including stitching, materials, hardware, and logos.
Verification of Serial Numbers and Stamps: We check for the presence and accuracy of serial numbers, date codes, and brand-specific stamps to confirm the item's legitimacy.
Provenance Research: Whenever available, we research the item's provenance, including previous ownership and purchase history, to provide additional assurance of its authenticity.
We strive to ensure that all our products are authentic. If any item purchased from M&F Oriental is verified as inauthentic by a recognized and reputable authentication service within 14 days of delivery, we offer the following assurances once the item is returned:
Full Refund: Customers will receive a full refund for the purchase price of the item.
Replacement Option: If available, we offer the option to replace the inauthentic item with another authentic item of equal value.